tel. 0800 90110
(24/7 service)
Calling from abroad
tel. +3581021041
(Mon-Fri 8am-4pm)
asiakaspalvelu@lumme-energia.fi
(businesses with consumption of more than 150,000 kWh/year)
tel. 010 210 4600
(Mon-Fri 8am-4pm)
yritysmyynti@lumme-energia.fi
Calls to numbers beginning with 0800 are free of charge.
Calls to numbers beginning with 010 (10) from mobile phones and landlines cost 8.35 cents/call + 16.69 cents/min, incl. VAT.
We record some calls in order to verify the service transaction and develop the quality of our customer service.
Do you have questions about the content of an invoice? If so, contact our customer service at +358 8 009 0110 (24/7 service).
If you need assistance with paying an invoice or want to agree a payment plan, please contact Ropo Capital’s customer service.
By phone: 09 2315 0462, Mon-Fri 8am-8pm and Sat 10am-3pm
By email: energia@ropocapital.fi
tel. 0800 90110
(24/7 service)
sahkonmyynti@lumme-energia.fi
(businesses with consumption of more than 150,000 kWh/year)
tel. 010 210 4600
(Mon-Fri 8am-4pm)
yritysmyynti@lumme-energia.fi
Prikaatinkatu 3 A, 50100 Mikkeli
Opening hours:
Mon-Fri 8am-4pm
Due to the national coronavirus situation, the Mikkeli customer service point is closed.
Suur-Savon Osuuspankki
Olavinkatu 49, 57100 Savonlinna
Opening hours:
Mon-Fri 8am-4pm
Due to the national coronavirus situation, the Savonlinna customer service point is closed.
Our subsidiary Solarigo's offices are located in Jyväskylä and Tampere, so we can also serve Lumme Energia's corporate customers at a separately agreed time in Grafila, Jyväskylä and in Magnum, Pirkkala.
Contact us Mon-Fri 8am-6pm tel. 010 210 4600 or by email: yritysmyynti@lumme-energia.fi
Laukaantie 4
40320 Jyväskylä
Autokeskuksentie 16
33920 Pirkkala
Please send invoices in electronic format where possible.
The operator ID of our operator (Basware) is BAWCFI22. Each invoice must include the full address and serial number (business ID). If the address does not include the serial number, the invoice cannot be processed and will be returned to the sender by post.
For additional information on sending e-invoices, contact tuki@azets.com.
Lumme Energia Oy
Business ID: 2839885-8
E-invoice address: 003728398858
Paper invoices: 2839885-8, P.O. Box 8, 80020 Kollektor Scan
If you want to write invoices by e-mail, show the address:
invoices-2839885-8@kollektorinvoice.com
Prikaatinkatu 3 A, PL 40,
50101 Mikkeli
Y-tunnus 2839885-8
Tel. 0800 90110
24/7 service
Olemme aina apunasi, kun haluat löytää tarpeisiisi parhaiten sopivinta sähköä. Ollaan kuulolla!