Contact information

Electricity – Private customers and small businesses

asiakaspalvelu@lumme-energia.fi

tel. 029 1800 056
(24/7 service)

 

 

Electricity - Corporate customers

(businesses with consumption of more than 200 000 kWh/year)

tel. 010 207 4830
(Mon-Fri 8am-4pm)
yritysmyynti@lumme-energia.fi

Information about calls

Calls to numbers beginning with 029 cost the local network or mobile phone fee (inf/mcf). 

Calls to numbers beginning with 010 from mobile phones and landlines cost 8.35 cents/call + 16.69 cents/min, incl. VAT.

We record some calls in order to verify the service transaction and develop the quality of our customer service.

Payment information service

Do you have questions about the content of an invoice? If so, contact our customer service at +358 29 1800 056 (24/7 service).

If you need assistance with paying an invoice or want to agree a payment plan, please contact Ropo’s customer service.

By phone: 09 2315 0462, Mon-Fri 8am-8pm

By email: energia@ropo.com

Electricity – Private customers and small businesses

asiakaspalvelu@lumme-energia.fi

tel. 029 1800 056
(24/7 service)

Electricity - Corporate customers

(businesses with consumption of more than 150,000 kWh/year)

tel. 010 207 4830
(Mon-Fri 8am-4pm)
yritysmyynti@lumme-energia.fi

 

Our premises

We can serve businesses with consumption of more than 500 000 kWh/year at a separately agreed time in Helsinki, Jyväskylä, Kajaani, Mikkeli and Tampere.
For booking a time contact us Mon-Fri 8am-6pm tel. 010 207 4830 or by email: yritysmyynti@lumme-energia.fi

Jyväskylä

Laukaantie 4 (Grafila)
40320 Jyväskylä

 

 

Helsinki

Tallberginkatu 2
00180 Helsinki

Kajaani

Viestitie 2
87700 Kajaani

Mikkeli

Prikaatinkatu 3 A
50100 Mikkeli

Tampere

Autokeskuksentie 16
33920 Pirkkala

Our invoicing information

Please send invoices in electronic format where possible.

The operator ID of our operator (Basware) is BAWCFI22. Each invoice must include the full address and serial number (business ID). If the address does not include the serial number, the invoice cannot be processed and will be returned to the sender by post.

For additional information on sending e-invoices, contact tuki@azets.com.

Lumme Energia Oy
Business ID: 2038931-6
E-invoice address: 003720389316
Paper invoices: 2038931-6, P.O. Box 8, 80020 Kollektor Scan

If you want to write invoices by e-mail, show the address:
invoices-2038931-6@kollektorinvoice.com

Contact information for collaboration partners and service providers

Niko Pehkonen - pyöreä muoto

Niko Pehkonen

Business Area Director, consumer sales, CDO

044 541 3997

niko.pehkonen@lumme-energia.fi

Janne-Laine-web

Janne Laine

Business Area Director, corporate sales

040 838 0679

janne.laine@lumme-energia.fi

Mikko Luhtaniemi

Mikko Luhtaniemi

Business Area Director, Solar energy solutions

044 027 4982

mikko.luhtaniemi@lumme-energia.fi

Johanna-Viskari-uusi

Johanna Viskari

Director, Customer Experience

050 350 0512

johanna.viskari@lumme-energia.fi

Solar energy solutions

Mikko Luhtaniemi

Mikko Luhtaniemi

Business Area Director, Solar energy solutions

mikko.luhtaniemi@lumme-energia.fi

Niko_Oksa

Niko Oksa

Business Area Manager (B2B)

niko.oksa@lumme-energia.fi

Sales

Janne-Laine-web

Janne Laine

Business Area Director, corporate sales

040 838 0679

janne.laine@lumme-energia.fi

Juha-Parviainen

Juha Parviainen

Key Account and Development Manager

050 322 6033

juha.parviainen@lumme-energia.fi

Power purchases

kuivalainen_mauri-500

Mauri Kuivalainen

Portfolio Manager

mauri.kuivalainen@lumme-energia.fi

Customer Experience

Johanna-Viskari-uusi

Johanna Viskari

Director, Customer Experience

johanna.viskari@lumme-energia.fi

Mirka Juujärvi

Mirka Juujärvi

Product Manager (Out of office)

mirka.juujarvi@lumme-energia.fi

Jaan Kettunen

Jaana Kettunen

Communications Specialist (Out of office)

jaana.kettunen@lumme-energia.fi

jenna_lehtimaki

Jenna Lehtimäki

Marketing Specialist (B2C)

jenna.lehtimaki@lumme-energia.fi

sari_parkkinen

Sari Parkkinen

Marketing Specialist (B2B)

sari.parkkinen@lumme-energia.fi

Paivi_Kousa

Päivi Kousa

Service and Development Manager

paivi.kousa@lumme-energia.fi