Contact information

Electricity – Private customers and small businesses

tel. + +358 29 1800 056 (24/7 service)

By e-mail: asiakaspalvelu@lumme-energia.fi

 

Electricity - Corporate customers

(businesses with consumption of more than 500 000 kWh/year)

tel. 010 207 4830
(Mon-Fri 8am-6pm)

By e-mail: yritysmyynti@lumme-energia.fi

Payment information service

Do you have questions about the content of an invoice? If so, contact our customer service at  +358 29 1800 056 (24/7 service).

If you need assistance with paying an invoice or want to agree a payment plan, please contact Ropo’s customer service.

By phone: 09 2315 0462, Mon-Fri 8am-8pm

By e-mail: energia@ropo.com

Electricity – Private customers and small businesses

tel. +358 29 1800 056
(24/7 service)

By e-mail: sahkonmyynti@lumme-energia.fi

Electricity - Corporate customers

(businesses with consumption of more than 500,000 kWh/year)

tel. 010 207 4830
(Mon-Fri 8am-4pm)

By e-mail: yritysmyynti@lumme-energia.fi

 

Our invoicing information

We prefer invoices to be sent primarily as e-invoices. Processing e-invoices is faster, more reliable, and cheaper for both the sender and the recipient than processing paper invoices.

Billing information for invoices dated December 31, 2025, or earlier:

Lumme Energia Oy
Our operator's intermediary ID is BAWCFI22 (Basware). The full address, including the serial number (business ID), must be included on the invoice. If the address does not include the serial number, the invoice will not be processed and will be returned to the sender by post.
 
For more information on sending e-invoices, please contact tuki@azets.com.
 
Lumme Energia Oy's business ID and electronic invoicing details:
Business ID: 2038931-6
E-invoice address: 003720389316
Paper invoices: 2038931-6, PL 8, 80020 Kollektor Scan Email invoices: invoices-2038931-6@kollektorinvoice.com
Payment terms: 30 days 
 
Billing information for invoices dated January 1, 2026, or later:

Oomi Oy 
The invoice reference must include the name of the invoice reviewer, i.e., the contact person at Oomi Oy. We request that the name of the reference person be included in one of the following Finvoice invoice fields:
·  BuyerReference
· OrderIdentifier
· BuyerReferenceIdentifier
· AccountDimensionText
· SellerContactPersonName
 
Operator: Apix Messaging Oy (003723327487)
Business ID: 3101315-4
E-invoice address: 003731013154
OVT code: 003731013154
Paper invoices: Oomi Oy (Apix scanning service), PL 16112, 00021
Email invoices: 003731013154@skannaus.apix.fi

Contact information for collaboration partners and service providers

Janne Laine

Janne Laine

Business Area Director, B2B

040 838 0679

janne.laine@oomi.fi

Niko Pehkonen

Niko Pehkonen

Business Area Director, consumer sales, CDO

044 541 3997

niko.pehkonen@oomi.fi

Mikko Luhtaniemi

Mikko Luhtaniemi

Business Area Director, Solar energy solutions

044 027 4982

mikko.luhtaniemi@oomi.fi

Johanna Viskari

Johanna Viskari

Director, Customer Experience, VP

050 350 0512

johanna.viskari@oomi.fi

Sales and power purchases

Juha Parviainen

Juha Parviainen

Key Account and Development Manager

050 322 6033

juha.parviainen@oomi.fi

Marko Pikkarainen

Marko Pikkarainen

Chief Analyst (on study leave)

marko.pikkarainen@oomi.fi

Jani Pääkkönen

Jani Pääkkönen

Chief Sales Officer

050 477 1990

jani.paakkonen@oomi.fi

Antti Tammi

Antti Tammi

Manager, Risk Management

antti.tammi@oomi.fi

Janne Laine

Janne Laine

Business Area Director, B2B

040 838 0679

janne.laine@oomi.fi

Solar power solutions

Mikko Luhtaniemi

Mikko Luhtaniemi

Business Area Director, Solar energy solutions

mikko.luhtaniemi@oomi.fi

Anssi Hyytiäinen

Anssi Hyytiäinen

Technical Sales Manager

0800 92332

anssi.hyytiainen@oomi.fi

Juho Lahikainen

Juho Lahikainen

Business Area Manager

0800 92332

juho.lahikainen@oomi.fi

Marketing

Johanna Viskari

Johanna Viskari

Director, Customer Experience, VP

johanna.viskari@oomi.fi

Jaana-Kettunen-

Jaana Kettunen

Communications Specialist

jaana.kettunen@oomi.fi

Jenna Lehtimäki

Jenna Vanhanen

Marketing Specialist (B2C)

jenna.vanhanen@oomi.fi

Sari Parkkinen

Sari Parkkinen

Marketing Specialist (B2B)

sari.p.parkkinen@oomi.fi